The ACI is a global trade association that represents airports around the world. Each year, the organization recognizes airports that have demonstrated excellence in a number of categories related to airport operations, customer service, and sustainability.
For 2022, GSP was honored with five awards from the ACI, demonstrating the airport's commitment to providing an outstanding travel experience for passengers while also being a responsible steward of the environment. Here are the awards that GSP received:
1. Best Airport by Size and Region (2-5 million passengers in North America): This award recognizes GSP as the top-performing airport in its category in North America. It takes into account factors such as overall passenger satisfaction, on-time performance, and airport cleanliness.
2. Best Airport Staff in North America (2-5 million passengers): This award recognizes the dedication and hard work of the airport staff at GSP. It is based on a survey of passengers, who rate their interactions with airport staff in areas such as helpfulness, friendliness, and efficiency.
3. Best Customer Experience Initiative: GSP was recognized for its innovative use of technology to enhance the customer experience. The airport has implemented a number of digital tools, such as a mobile app, to help passengers navigate the airport more easily and efficiently.
4. Best Environmental, Social, and Governance Initiative: This award recognizes GSP's commitment to sustainability and responsible environmental practices. The airport has implemented number of initiatives to reduce its environmental impact, such as using electric vehicles and installing solar panels to generate renewable energy.
5. Best Health Measures: This award recognizes GSP's efforts to keep passengers and staff safe during the COVID-19 pandemic. The airport has implemented a number of health and safety protocols, such as enhanced cleaning measures and mandatory face mask requirements.
These five awards are a testament to the hard work and dedication of the staff at GSP, who are committed to providing an exceptional travel experience for passengers while also being responsible and sustainable in their operations. Whether you're flying for business or pleasure, you can rest assured that you'll have a top-notch experience at GSP. Congratulations to the entire team at GSP on these well-deserved accolades!
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